What are my choices?

Atrium Health CareConnect offers many benefits to patients but your participation is voluntary — you get to choose whether you want your information included. We encourage you to first talk to your doctor about this decision and to review our FAQs about Atrium Health CareConnect.

Opting-Out of Atrium Health CareConnect

Patients who do not want their medical information to be accessible to authorized health care providers through Atrium Health CareConnect may choose not to participate or "opt-out." If you choose to opt-out, health care providers will not be able to look for your records in Atrium Health CareConnect.

Choosing not to participate means emergency room doctors will not be able to get information that could help them give you better care or save your life in an emergency. Also, some providers may decide not to see patients that do not participate in Atrium Health CareConnect because they will not have access to medical information that would help them give patients the best care possible.

How to Opt-Out:

If you do not want to participate in Atrium Health CareConnect, you must complete a Patient Opt-Out Request Form. By completing the form, you are only opting out of the Atrium Health CareConnect. Your records will still be available to your health care providers from sources outside of Atrium Health CareConnect.

Download and print the Atrium Health CareConnect Opt-Out Request Form

Please send completed Opt-Out Request Forms to Atrium Health CareConnect using one of the following methods:

Email: CareConnectInfo@atriumhealth.org
Fax: 704-446-2267
Mail: P.O. Box 32861
Charlotte NC 28232

Opting In:

If you previously submitted a request to Opt-Out of the Atrium Health CareConnect and would now like to begin participating again or "Opt-In" to the Atrium Health CareConnect, you may complete a Request for Cancellation of Opt-Out Form.

By submitting a Request for Cancellation of Opt-Out Form, your test results and medical information will be accessible to authorized health care providers through Atrium Health CareConnect. This includes any test or other medical information that was generated while you were opted out.

Download and print the Atrium Health CareConnect Request for Cancellation of Opt-Out Form

Please send completed Requests for Cancellation of Opt-Out Forms to Atrium Health CareConnect using one of the following methods:

Email: CareConnectInfo@atriumhealth.org
Fax: 704-446-2267
Mail: P.O. Box 32861
Charlotte NC 28232

For more information about Atrium Health CareConnect

Please read our patient FAQs

Questions?

You may contact us via email: CareConnectInfo@atriumhealth.org or phone 1-888-724-0459.

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